When my family and I moved to Paris, Ontario, the last thing on our mind was the water quality in the new home, and how its very poor quality would influence everyday home life. The original company we dealt with merely installed a water softener with micro-filter with no helpful information as to the water’s actual condition and the problems it would cause. Quickly we discovered appliance operating issues, extreme hard water marks everywhere water was drawn from, bad smell, and rusty colour in standing water.
Through a referral, Dan at Provincial Water Solutions, came down on short notice to assess the situation. I was given a full report on the tap waters actual condition, a professional step by step recommendation to improve its quality with levels of options based on current budget. At no point was there any hard seling technique. It was more of a long well thought-out approach to the problem, with steps and cost in mind.
Dan and his approach is second to none; due to his character. He exemplifies honesty, accountability and being just plain easy to do business with. He created an engineering marvel! Thank you Mr. Cyr for taking customer service to heart. On behalf of my family, many thanks.