My water softener recently ceased functioning. I contacted Dan for a service call. When I spoke with him on the phone he was so friendly and personable. He knew all of the details about the type of water softener I owned and how it functioned although I only gave him the brand name. He suggested that we attempt a few things while on the phone in order to get it working again. He was so patient while he walked me through the processes, even though my children were quite loud in the background. It didn't take us long to get the water softener back up and running!!!! Now it is working perfectly.
It's rare to find people that genuinely care about helping others with no monetary gain. He knew exactly what he was doing and when I offered to reimburse him for his time, he wouldn't hear of it. He helped me understand how my water softener functions and how to try and fix any further issues in the future if this issue arises again.
I firmly believe that Dan will always do an excellent job of taking care of his customers. He is very knowledgeable and provides the kind of customer service that I find is beyond rare.
Thank you Dan! I will recommend your services to all of my friends!
Resident - Breslau
Dan,  I am thrilled with the water softener and drinking water system you installed in my new home! The new softener you put in is using much less salt than my previous unit and the water feels softer than my old unit as well.
Filling the coffee pot using my new reverse osmosis system is now a pleasure as the flow from your system is great. You are one of the few trades people that have come to our new home and not left a mess behind for us to clean up.
The quality of your workmanship is excellent; you obviously take pride in your work. I had referred one of my neighbours to you and you installed a system for them last week. My neighbour is now ranting about how much she likes her new system.
I will continue to recommend you and your products. All the best to you as you grow your business.
Jim T
Resident - New Hamburg
Shortly after my wife & I moved into a home we purchased in Baden, Ontario, we found the water softener was not doing an adequate job. We randomly called a number of suppliers in the phone book requesting a quote to supply and install a new softener. Fortunately one of those suppliers was Provincial Water Solutions.
An appointment was arranged and a very personable gentleman named Dan Cyr showed up. He tested the water, examined the existing softener and confirmed a new one was required. The other suppliers also suggested a new softener. To our surprise and delight, Dan offered a much higher end unit at a considerably lower cost. A no-brainer!
Dan installed the unit in a very professional manner, recommended the proper salt to use and explained there was virtually no maintenance required. Dan made a courtesy call two weeks later to make sure everything was working to our satisfaction….it doesn't get better than that.
Subsequently, we had Dan install a reverse osmosis drinking water system due to our extremely hard water. He also installed a sink in the basement work area. A year or so later we wanted to upgrade our three washroom toilets. A quick call to Dan who supplied the toilets and excellent installation...the job was completed painlessly. All the work was completed and quality products supplied at a price much less than anticipated. If you require a water solution......."Dan is the Man."
Jackie & Jack
Jackie and Jack
Residents - Baden
When my family and I moved to Paris, Ontario, the last thing on our mind was the water quality in the new home, and how its very poor quality would influence everyday home life. The original company we dealt with merely installed a water softener with micro-filter with no helpful information as to the water's actual condition and the problems it would cause.
Quickly we discovered appliance operating issues, extreme hard water marks everywhere water was drawn from, bad smell, and rusty colour in standing water.
Through a referral, Dan at Provincial Water Solutions, came down on short notice to assess the situation. I was given a full report on the tap waters actual condition, a professional step by step recommendation to improve its quality with levels of options based on current budget. At no point was there any hard selling technique. It was more of a long well thought-out approach to the problem, with steps and cost in mind.
Dan and his approach is second to none; due to his character. He exemplifies honesty, accountability and being just plain easy to do business with. He created an engineering marvel!
Thank you Mr. Cyr for taking customer service to heart. On behalf of my family, many thanks.
Mike Duncan
Mike Duncan
Resident - Paris
Provincial Water Solutions proved to be a great asset in dealing with water issues and problems we face with our water system. They are reliable and provide us with good service for our needs....recommend them to anyone with water systems.
Steve Martin, Koinonia Christian Fellowship
Facilities Manager - Woolwich


I have built my business on word-of-mouth referrals and repeat business from satisfied customers. I value all feedback – let me know what we did well…or where we can improve or expand products or services.

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